Privacy Policy

Last updated: March 21, 2026

MSC CarePath ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website msccarepath.com or use our services.

1. Information We Collect

Information you provide directly: When you fill out a contact or demo request form, we collect your name, email address, phone number, organization name, and job title.

Automatically collected information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed.

Cookies and tracking technologies: We use cookies and similar tracking technologies to improve your experience, analyze site traffic, and understand where visitors are coming from. You may disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule product demonstrations
• Provide and improve our services
• Send you information about our services, if you have opted in
• Analyze website usage and improve user experience
• Comply with legal obligations
• Detect and prevent fraudulent or unauthorized activities

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: Third-party vendors who assist us in operating our website and delivering our services (e.g., email service providers, CRM systems), subject to confidentiality obligations.
• Legal requirements: If required by law, regulation, or legal process, or to protect the rights and safety of MSC CarePath, our users, or others.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-out: Opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

To exercise any of these rights, please contact us at privacy@msccarepath.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. HIPAA Notice

MSC CarePath operates in the healthcare sector. Where applicable, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. If you are a covered entity or business associate under HIPAA, please contact us to discuss entering into a Business Associate Agreement (BAA).

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

MSC CarePath
Email: privacy@msccarepath.com
Website: msccarepath.com/contact